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At Tivaro, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, store, and protect your data.

1. Information Collection

We collect personal information that you provide when using our services, including:

• Name, email address, mailing address, and password.

• Payment information if you provide it when purchasing our products or services.

Your data is securely stored in Wix.com’s databases, as Wix is our website host.

2. Payment Information

If you choose to provide payment information for our services, it is securely stored through Wix.com’s platform.

• Wix.com provides a secure online platform for our store and stores your data on secure servers protected by a firewall.

• All direct payment gateways offered by Wix.com comply with PCI-DSS standards, ensuring secure handling of credit card information.

3. Use of Data

We use collected data for essential operations, including:
✔ Processing orders and providing customer support.
✔ Enhancing your experience on our website.
✔ Conducting analytics to improve our services and marketing (without creating customer profiles).

4. Data Sharing

Tivaro does not sell customer data. However, we may share information with third parties to facilitate:
✔ Order fulfillment and shipping operations.
✔ Secure payment processing through Wix.com.

Since our website is hosted on Wix.com, they may handle data transfers as part of their hosting services, complying with applicable privacy regulations.

5. Data Retention

We retain customer data unless you request its deletion.
✔ You have the right to correct or delete your data at any time by contacting us.

6. Customer Rights (CCPA Compliance)

California residents have rights under the California Consumer Privacy Act (CCPA), including:
✔ The right to know what personal data is collected.
✔ The right to request data deletion.
✔ The right to opt out of data sales (Tivaro does not sell customer data).

To exercise these rights, contact us via our website support form or mail us at the address listed in Section 12.

7. Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your experience and understand site interactions. These include:
✔ Essential cookies (for website functionality).
✔ Analytics cookies (to understand user behavior).
✔ Marketing cookies (for relevant promotions).

By using our site, you agree to the use of these cookies.

8. Children’s Privacy

Tivaro does not target users under the age of 18. If a child provides personal information or places an order, parents/guardians may request data deletion.

9. Data Security

Tivaro and Wix.com implement strict security measures to protect customer data:
✔ Secure servers with firewall protection (managed by Wix.com).
✔ Encrypted payment processing through PCI-DSS-compliant gateways.

10. SMS Privacy

If you communicate with Tivaro via SMS:
✔ Text messaging opt-in data and consent are never shared with third parties.

11. Changes to This Privacy Policy

If this policy changes, we will notify customers via email if we have their contact information.

12. Contact Information

For privacy-related inquiries, including CCPA requests, you can request a copy of your data or get it deleted.
📍 Mailing Address: 1846 1st St, Suite 247, Idaho Falls, ID 83401 (Mail receiving office, not a Tivaro office).

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2/17/2025